Imports/Exports
I am able to post items to USA, Canada and other non-EU countries via DHL.
Unfortunately as of 13th December 2024 I can no longer ship to the EU due to the new GPSR regulations which requires more paperwork and costs, as well as having a named EU contact to handle further shipping. As a small business, I cannot justify these costs unfortunately.
It is the buyers responsibility to check local laws, regulations and customs restrictions. This includes applying for any import licences or other documentation. If any specific import forms need to be sent to me to send with the product in question, I am happy to ensure that this documentation is completed for this. Any additional fees must be covered by the customer.
Customers are responsible for all shipping, import and customs fees. Items sent uninsured are at the customers own risk.
Age Restrictions
Bladed articles, whether sharp or blunted, will only be sold to persons aged 18 years and above – ID will be required for each and every sale or comission of any bladed article. There are NO exceptions for this.
I am required to confirm the age of customers by way of official documentation (Passport, drivers license or other official Government issued ID). These are be kept on our records for up to 3 years and will be accessible for official use only, per the terms of the City of Edinburgh Knife Dealers License Agreement. If no identification is provided then the sale may be considered void and refunded, less admin fees. This also applies to any bladesmithing/blade-making lesson.
Customer confidentiality is treated with the utmost importance. I will never reveal the identity of clients to those out-with the Glittering Edge team unless required by our license terms or with prior permission from the client.
In addition, I will not reveal names on-line for social media or promotional purposes save with prior verbal or written permission. I may ask for testimonials but names can be omitted on request.
Glittering Edge Ltd. reserve the right to refuse the sale of any bladed article or commission or cancel and refund the order if we feel it is the appropriate action to take. Further actions may be taken if theyre of an unlawful nature as per the terms of my license
Despite all steps taken for each sale, Glittering Egde Ltd. will not be held liable for any harm, distress, injury or death that may arise through the use or misuse of articles created by myself or anyone else within the company.
Other Restrictions
Bladed articles that we will NOT make are listed on the UK “Banned Knives and Weapons” list found https://www.gov.uk/buying-carrying-knives.
I will not make these for any reason. No exceptions will be made. I dont care if your lawyer says it is ok – I simply will not entertain this request.
Glittering Edge Ltd. will not knowingly make anything that incorporates symbols of hate – whether as a finishing touch or designed around one.
Glittering Edge Ltd. will not knowingly make versions of or repair/refurbish any nazi/white supremacy/similar related articles, including but not limited to related names, numbers, letters, logos, blatant style aesthetics or symbols. This includes genuine and reproduction articles. Whether these are for personal use or for museum, film, tv or theatre or any other purposes left unmentioned. I will also not recommend anyone else who could take on the aforementioned job types.
I may reforge these into something that no longer represents a hate symbol or genocide and will consider this on a case by case basis.
Requesting or persisting in trying to coerce Glittering Edge Ltd into making any banned items or other items within the above parameters may result in further action being taken in accordance with the terms of our Knife Dealers License. This includes passing on your information to Police Scotland and any other relevant authorities and details of the correspondence and requested article details.
Deposits and age verification
Should my products not be up to your expected standard, I will be happy to rectify this for you. Each piece is individually hand-made, therefore, no two pieces will be exactly the same. I will do my best to provide you with a product that you are happy with. I will provide a lifetime guarantee for all my blades, where they have been used for their intended purpose. Mistreatment of your knife may void the guarantee on your blade. This Guarantee will apply only to the origonal client who made the purchase and does not cover any shipping or import costs
I require age verification for each customer purchasing a bladed article to show they are at least 18 years of age. This can be kept on record for up to 3 years. If you do not provide your ID within 14 days of paying your deposit, you risk forfeiting all or part of your deposit as an admin & design fee.
No refunds are possible once the design has been agreed, age verification ID has been received and a deposit has been paid. Certain alterations can be added to the design after work begins at additional cost. Any refunds agreed will be at the sole discretion of Glittering Edge Ltd.
Specific materials, wherever possible are locally sourced – such as Scottish deer antler. We are happy to source a variety of materials for you or work to unusual specifications.
I will not use elephant ivory nor attempt to source it. This includes mammoth ivory, including molars. An exception under CITES for other rare or restricted natural materials may be considered to ensure that they have been responsibly sourced. Any relevant documentation for CITES would need to be provided by the customer and at their expense. Any shipping, import or export fees would also be the sole responsability of the customer.
Other
Working with ash of a deceased pet or human loved one into a bladed article may be considered on an individual basis, barring any special licences and permissions that may be required.
